This Privacy Policy describes how Habit Dental ("we," "our," or "us") collects, uses, and shares information about you and explains the rights and choices you have regarding your information. This Privacy Policy applies to information we collect when you use our website, mobile application, and other online products and services (collectively, the "Services"), or when you otherwise interact with us.

1. Information We Collect About You

a. Account Information

i. Description

When you book an appointment or make a purchase with us, an account will automatically be created for you within our systems. You have the option to claim this account with us at any time thereafter. In all other cases, registering for an account is an optional service provided by some of our Services.

Account Information is the Personal Information that is provided by you or collected by us to enable you to log in and/or access your account and our Services. This may include your name, email address, and phone number.

Some of the Personal Information we will ask you to provide is required to create your account. You also have the option to provide us with some additional Personal Information to make your account more personalized or to store credit cards for future purchases.

ii. How We Use Information

To provide, maintain, operate, personalize, and improve our Services. To evaluate and improve the content of our Services. To respond to your questions and requests. To provide customer support. To create, maintain, and personalize your account with us. To validate your username, email, password, and/or other login credentials. To check your account status and maintain a record of activities with your use of the Services. To notify you about changes to our Services, including any changes to relevant agreements or policies. To allow you to participate in interactive features of our Services when you choose to do so. To provide information relevant to your upcoming appointment and any related follow-up information. To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. To provide you with advertising content in which we think you will be interested. To notify you of contest or sweepstakes results if you have received or will receive Services in a participating region. To comply with legal requirements.

b. Newsletter Subscription Information

i. Description

You may provide your email address to receive our newsletter via email.

ii. How We Use Information

To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

c. Protected Health Information (PHI)

i. Description

This includes any PHI that you provide when you register for an account with us or schedule an appointment via our Services. You can learn more about our PHI data practices and obligations under our Notice of Privacy Practices.

ii. How We Use Information

To provide, maintain, operate, personalize, and improve our Services. To provide you with services you have requested or purchased from us. To respond to your questions and requests. To provide customer support. To send you information relevant to your upcoming appointment and any related follow-up information. To determine whether your insurance carrier covers our Services and to seek payment for our Services. As otherwise permitted by law and described in our Notice of Privacy Practices.

d. Appointment Information

i. Description

In addition to any PHI you provide when you schedule an appointment for our Services, you may also be asked to provide your name, address, email address, phone number, billing address, insurance information, or payment information. We may also collect demographic information such as your gender, nationality, ethnic origin, interests or preferences, business or company information, professional experience, or educational background.

ii. How We Use Information

To provide, maintain, operate, personalize, and improve our Services. To respond to your questions and requests. To provide customer support. To provide you with services you have requested or purchased from us. To send you information relevant to your upcoming appointment and any related follow-up information. To determine whether your insurance carrier covers our Services and to seek payment for our Services.

e. Consultation and Customer Service Information

i. Description

This includes any information that you choose to provide, whether by phone, email, mail, or chat, to our sales representatives, customer service representatives, or other Habit Dental employees.

ii. How We Use Information

To provide, maintain, operate, personalize, and improve our Services. To evaluate and improve the content of our Services. To respond to your questions and requests. To provide customer support. To allow you to participate in interactive features of our Services when you choose to do so.

f. Surveys, Sweepstakes, Contests, Giveaways

i. Description

If you respond to a survey or a request for feedback, or participate in a sweepstakes, contest, or giveaway on or through our Services, we may ask you for certain information to allow you to respond, sign up, or participate in these types of promotions.

ii. How We Use Information

To provide, maintain, operate, and improve our Services. To evaluate and improve the content of our Services. To administer any sweepstakes, contest, giveaways, or promotions that we offer and you choose to participate in participating regions. To notify you of contest or sweepstakes results.

g. Payment and Purchasing Information

i. Description

We may collect such Personal Information if you make a purchase through our Services. The exact Personal Information collected will vary depending on the payment method but will include information such as:

• Name;

• Email address;

• Credit or debit card type, expiration date, and certain digits of your card number;

• Billing and shipping addresses;

• Postal code; and

• Phone number.

We may also collect information concerning the products purchased or considered, or other purchasing or consuming histories or tendencies.

ii. How We Use Information

To process payments. To process your purchases. To provide you with the products or Services you have requested or purchased. To personalize your account and experience using our Services. To respond to your questions and requests. To provide customer support. To provide you with recent information about an order (e.g., order confirmations, shipment notifications, etc.). To work with our service providers who perform certain business functions or services on our behalf. To determine if you are eligible for specific offers or payment methods.

h. Returns Data

i. Description

When you initiate or request a product return, refund, or exchange, we may collect information from you to process your request and help prevent fraud, including information from your government-issued ID (e.g., name on ID, ID number).

ii. How We Use Information

To process returns. To respond to your questions and requests. To provide customer support. To provide you with the most recent service information or to send you additional information about a return.

i. Demographic Data

i. Description

We may collect such Personal Information when you make a purchase, create an appointment, contact us, respond to our communications to you, such as when you provide feedback or post on a Forum through our Services, including if you leave a comment on articles posted on the Services.

• Nationality

• Ethnic origin

• Gender

• Business or company information

• Professional experience

• Educational background

• Professional or personal reference contact information

• Preferences

At Habit Dental, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you interact with our Services. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

We continuously review and update our Privacy Policy to reflect changes in our practices and legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at info@habitdental.ca. Your privacy matters to us, and we are here to address any inquiries or issues you may have.

Thank you for trusting Habit Dental with your information. We appreciate the opportunity to serve you and are committed to maintaining the confidentiality and security of your personal data.